consumer-app/pages/activities/complaints.vue

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<template>
<view class="complaints-page">
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<view class="header-fixed-wrapper" :style="{ height: headerHeight + 'px' }">
<NavHeader title="投诉建议" />
</view>
<view class="main-wrap" :style="{ paddingTop: headerHeight + 'px' }">
<scroll-view
class="form-content"
scroll-y="true"
:refresher-enabled="true"
:refresher-triggered="listRefreshing"
@refresherrefresh="onListRefresh"
@scrolltolower="onListLoadMore"
:lower-threshold="80"
>
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<!-- 投诉建议表单 -->
<view class="form-section">
<view class="section-title">填写投诉建议</view>
<!-- 标题 -->
<view class="form-item">
<view class="input-wrapper">
<text class="input-label">标题 <text class="required">*</text></text>
<input
class="input-field"
type="text"
v-model="formData.title"
placeholder="请输入标题"
maxlength="100"
/>
</view>
</view>
<!-- 内容 -->
<view class="form-item">
<view class="textarea-wrapper">
<text class="textarea-label">内容 <text class="optional">选填</text></text>
<textarea
class="textarea-field"
v-model="formData.content"
placeholder="请详细描述您的投诉或建议..."
maxlength="1000"
:auto-height="true"
></textarea>
<view class="char-count">
<text>{{ formData.content.length }}/1000</text>
</view>
</view>
</view>
</view>
<!-- 提交按钮 -->
<view class="submit-section">
<button
class="submit-btn"
:class="{ disabled: loading || !canSubmit }"
:disabled="loading || !canSubmit"
@click="handleSubmit"
>
{{ loading ? '提交中...' : '提交' }}
</button>
</view>
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<!-- 我的投诉建议列表 -->
<view class="list-section">
<view class="section-title">我的投诉建议</view>
<view class="empty-list" v-if="!listLoading && suggestList.length === 0">
<text class="empty-text">暂无投诉建议记录</text>
</view>
<view
class="suggest-card"
v-for="(item, index) in suggestList"
:key="item.id || index"
>
<view class="card-header">
<text class="card-title">{{ item.title || '无标题' }}</text>
<text class="card-time">{{ formatTime(item.createTime) }}</text>
</view>
<text class="card-content" v-if="item.content">{{ item.content }}</text>
<view class="card-reply" v-if="getReplyText(item)">
<text class="reply-label">{{ item.replyName }}回复</text>
<text class="reply-text">{{ getReplyText(item) }}</text>
</view>
</view>
<view class="list-footer" v-if="suggestList.length > 0">
<text v-if="listLoadMore" class="footer-text">...</text>
<text v-else-if="!listHasMore" class="footer-text">没有更多了</text>
<text v-else class="footer-text">上拉加载更多</text>
</view>
</view>
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</scroll-view>
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</view>
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</view>
</template>
<script>
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import { createLaborUnionSuggest,getLaborUnionSuggestPage } from '@/api/profile.js'
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import NavHeader from "@/components/NavHeader/NavHeader.vue";
export default {
components: {
NavHeader
},
data() {
return {
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statusBarHeight: 0,
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loading: false,
formData: {
title: '',
content: ''
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},
suggestList: [],
listPageNo: 1,
listPageSize: 10,
listHasMore: true,
listLoading: false,
listLoadMore: false,
listRefreshing: false
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}
},
computed: {
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headerHeight() {
return this.statusBarHeight + 44
},
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// 是否可以提交
canSubmit() {
return this.formData.title && this.formData.title.trim().length >= 1
}
},
onLoad() {
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const systemInfo = uni.getSystemInfoSync()
this.statusBarHeight = systemInfo.statusBarHeight || 0
this.loadSuggestList()
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},
methods: {
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formatTime(val) {
if (val == null || val === '') return ''
let ts = Number(val)
if (!Number.isFinite(ts)) return val
if (String(ts).length <= 10) ts *= 1000
const d = new Date(ts)
const y = d.getFullYear()
const m = String(d.getMonth() + 1).padStart(2, '0')
const day = String(d.getDate()).padStart(2, '0')
const h = String(d.getHours()).padStart(2, '0')
const min = String(d.getMinutes()).padStart(2, '0')
return `${y}-${m}-${day} ${h}:${min}`
},
getReplyText(item) {
const text = item.replyContent
return text ? String(text).trim() : ''
},
getReplyTime(item) {
const t = item.replyTime
return t != null && t !== '' ? this.formatTime(t) : ''
},
async loadSuggestList(append = false) {
if (this.listLoading) return
this.listLoading = true
try {
const res = await getLaborUnionSuggestPage({
pageNo: this.listPageNo,
pageSize: this.listPageSize
})
const raw = res.list || res.records || (res.data && (res.data.list || res.data.records)) || []
const list = Array.isArray(raw) ? raw : []
this.suggestList = append ? this.suggestList.concat(list) : list
this.listHasMore = list.length >= this.listPageSize
} catch (e) {
console.error('加载投诉建议列表失败:', e)
if (!append) this.suggestList = []
uni.showToast({ title: '加载列表失败', icon: 'none' })
} finally {
this.listLoading = false
this.listLoadMore = false
this.listRefreshing = false
}
},
onListRefresh() {
this.listRefreshing = true
this.listPageNo = 1
this.listHasMore = true
this.loadSuggestList()
},
onListLoadMore() {
if (!this.listHasMore || this.listLoadMore || this.listLoading) return
this.listLoadMore = true
this.listPageNo += 1
this.loadSuggestList(true)
},
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// 提交表单
async handleSubmit() {
// 验证标题
if (!this.formData.title || this.formData.title.trim().length < 1) {
uni.showToast({
title: '请输入标题',
icon: 'none'
})
return
}
try {
this.loading = true
// 构建提交数据
const submitData = {
title: this.formData.title.trim(),
content: this.formData.content ? this.formData.content.trim() : ''
}
// 调用接口
const res = await createLaborUnionSuggest(submitData)
uni.showToast({
title: '提交成功',
icon: 'success'
})
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this.formData.title = ''
this.formData.content = ''
this.listPageNo = 1
this.listHasMore = true
this.loadSuggestList()
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} catch (error) {
console.error('提交投诉建议失败:', error)
uni.showToast({
title: error.message || '提交失败,请重试',
icon: 'none'
})
} finally {
this.loading = false
}
}
}
}
</script>
<style lang="scss" scoped>
.complaints-page {
min-height: 100vh;
background: #e2e8f1;
display: flex;
flex-direction: column;
}
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.header-fixed-wrapper {
position: fixed;
top: 0;
left: 0;
right: 0;
z-index: 100;
background: #e2e8f1;
}
.main-wrap {
flex: 1;
display: flex;
flex-direction: column;
min-height: 0;
}
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.form-content {
flex: 1;
height: 0;
padding: 0 30rpx 40rpx;
box-sizing: border-box;
}
.form-section {
margin-top: 30rpx;
margin-bottom: 40rpx;
.section-title {
font-size: 32rpx;
font-weight: bold;
color: #333333;
margin-bottom: 24rpx;
padding-left: 10rpx;
}
}
.form-item {
margin-bottom: 30rpx;
.input-wrapper {
position: relative;
background-color: #ffffff;
border-radius: 16rpx;
padding: 30rpx 24rpx;
display: flex;
align-items: center;
box-shadow: 0 2rpx 8rpx rgba(0, 0, 0, 0.05);
.input-label {
width: 160rpx;
font-size: 28rpx;
color: #333333;
font-weight: 500;
flex-shrink: 0;
.required {
color: #d51c3c;
margin-left: 4rpx;
}
.optional {
color: #999999;
font-weight: 400;
font-size: 24rpx;
}
}
.input-field {
flex: 1;
font-size: 28rpx;
color: #1a1819;
}
}
.textarea-wrapper {
background-color: #ffffff;
border-radius: 16rpx;
padding: 30rpx 24rpx;
box-shadow: 0 2rpx 8rpx rgba(0, 0, 0, 0.05);
.textarea-label {
display: block;
font-size: 28rpx;
color: #333333;
font-weight: 500;
margin-bottom: 20rpx;
.optional {
color: #999999;
font-weight: 400;
font-size: 24rpx;
}
}
.textarea-field {
width: 100%;
min-height: 300rpx;
font-size: 28rpx;
color: #1a1819;
line-height: 1.6;
box-sizing: border-box;
}
.char-count {
display: flex;
justify-content: flex-end;
margin-top: 16rpx;
font-size: 24rpx;
color: #999999;
}
}
}
.submit-section {
margin-top: 40rpx;
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padding-bottom: 24rpx;
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.submit-btn {
width: 100%;
height: 88rpx;
background: linear-gradient(135deg, #004294 0%, #0066cc 100%);
border-radius: 44rpx;
color: #ffffff;
font-size: 32rpx;
font-weight: 500;
border: none;
display: flex;
align-items: center;
justify-content: center;
&::after {
border: none;
}
&.disabled {
background: #cccccc;
color: #999999;
}
}
}
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.list-section {
margin-top: 24rpx;
padding-bottom: 40rpx;
.section-title {
font-size: 32rpx;
font-weight: bold;
color: #333333;
margin-bottom: 20rpx;
padding-left: 10rpx;
}
.empty-list {
padding: 60rpx 0;
text-align: center;
.empty-text {
font-size: 28rpx;
color: #999999;
}
}
.suggest-card {
background: #ffffff;
border-radius: 16rpx;
padding: 24rpx;
margin-bottom: 20rpx;
box-shadow: 0 2rpx 8rpx rgba(0, 0, 0, 0.05);
.card-header {
display: flex;
justify-content: space-between;
align-items: flex-start;
margin-bottom: 12rpx;
.card-title {
flex: 1;
font-size: 28rpx;
font-weight: 600;
color: #1a1819;
}
.card-time {
font-size: 22rpx;
color: #999999;
flex-shrink: 0;
margin-left: 16rpx;
}
}
.card-content {
display: block;
font-size: 26rpx;
color: #666666;
line-height: 1.5;
margin-bottom: 16rpx;
}
.card-reply {
background: #f0f6ff;
border-radius: 12rpx;
padding: 16rpx;
border-left: 4rpx solid #004294;
.reply-label {
font-size: 24rpx;
font-weight: 500;
color: #004294;
margin-right: 8rpx;
}
.reply-text {
font-size: 26rpx;
color: #333333;
line-height: 1.5;
}
.reply-time {
display: block;
font-size: 22rpx;
color: #999999;
margin-top: 8rpx;
}
}
}
.list-footer {
padding: 24rpx 0;
text-align: center;
.footer-text {
font-size: 24rpx;
color: #999999;
}
}
}
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</style>